Services and specialities

Thrupps ensures that your privacy is protected throughout your journey around our website.

This is our pledge to you:

On Opening an Account
When you open an account with Thrupps, we need to know your name, your ID or passport number, your delivery address, your e-mail address, employment details and credit references. These are used to verify who you are and to enable us to deliver any orders you place with us.



Your Password
Once you have opened an account you will be given a password. We suggest that you keep this password private to prevent anyone from making illegal or unauthorised purchases on your account.

Delivery Information
You will be required to enter your delivery details at the end of each purchase made on the site. This is to further protect you from any fraudulent purchases on your account as we will check the delivery information entered against that stored in our system to verify its authenticity, and contact you in the case of discrepancies.


Contacting Customer Services
When you contact Thrupps's Customer Services, we may ask for your name, e-mail address or order number so that we will are able to help you with any queries you may have, or to reply to you if need be.


Site Monitoring
We monitor general customer behaviour patterns on the website to help us better tailor Thrupps's offering to your needs and wishes.


Third Parties
Thrupps will make sure that your personal information is kept strictly confidential and is not disclosed to third parties. However, we may release account information when we believe, in good faith, that such release is reasonably necessary to
a) comply with law,
b) enforce or apply the terms of any of our user agreements, or

c) protect the rights, property or safety of Thrupps, our users, or others.


By using our site, you agree to the terms of the above Privacy Pledge.

Thrupps Terms & Conditions

Accessing any pages on this website implies that you agree to the terms and conditions of use of the Thrupps website

Whilst every effort has been made by Thrupps, and its suppliers of information, to ensure the proper performance of this website and the accuracy of the information, Thrupps, its affiliated companies, suppliers, or any of their employees, make no representations or warranties, whether express or implied, and assumes no liability or responsibility for the proper performance of this website or the accuracy, timeliness or completeness of any information contained on this website.

You the user, accordingly indemnifies Thrupps and holds it harmless against all and any loss, liability, actions, suites, proceedings, costs, demands and damages of all and every kind, (including direct, indirect, special or consequential damages), and whether in an action based on contract, negligence or any other action, arising out of or in connection with the failure or delay in the performance of this website or the use of information available on this website.

Permission is hereby granted to copy electronically and print in hard copy portions of this Site without alteration or modification for the sole purpose of purchasing products from Thrupps or using this Site as a shopping resource. Any other use of materials on the Site - including the modification, publication, transmission, sale, lease, creation of derivative work from, distribution, posting, display or commercial exploitation of any Content in any manner or the infringement upon any trademarks or service marks contained in the Content - is strictly prohibited without the prior written permission of Thrupps.

The Site may be used only for lawful purposes and your use must not infringe the rights of, or restrict or otherwise inhibit the use or enjoyment of this Site by any third party.


Thrupps reserves the right to revise this website, or withdraw access to it at any time.


Thrupps grocery and specialist departments offer a wide selection of the finest local and imported products.